Changes to Locations and Classifications may be requested by contacting the SubCentral Help desk (718-935-4401). The system will contact you by phone ONLY on your callback number. It will ask for you by name and request that you enter your Access ID and PIN.
How do I access Smartfind Express?
SFE is accessible through the internet at www.mpsaz.org. Choose “Employees” and then Human Resources: SmartFindExpress. Two identifiers are required: Your User ID (Access ID) Number and Password (PIN).
How do I set up SmartFind Express?
Go to www.fcps.org and click on “For Staff” and then “Substitute Management System”. Click on the link that says “Click Here to Logon”. It will take you to the SmartFind Express website. Here you will enter your Access ID and PIN.
How does SmartFind Express work?
SmartFindExpress takes away all of the guess-work of accepting a substitute teaching job. Searching for jobs on SmartFindExpress allows you to sort by criteria specific to your tastes, so you can feel more at ease with the job you are accepting.
How do I cancel my Subcentral?
You are able to cancel an assignment up to 1 1/2 hrs before the start of the job. If you pass this time you must contact the school directly. (Example: If school starts at 8:00 AM – you are only able to cancel up to 6:30 AM.)
What does IVR assigned mean?
IVR – Assigned Substitute assigned to the job when the IVR called the substitute to offer the job. IVR – Answering Machine During callout, the system reached the substitute’s answering machine and the job was assigned to the substitute.
How do I cancel absence on SmartFind?
If you need to cancel a job before 6:00 a.m. the day of the assignment, call SmartFind Express or log on to SmartFind Express to cancel it. If you cancel the job AFTER 6:00 a.m. the day of the assignment, you must cancel the job on SmartFind Express AND call the school to notify them of your cancellation.
How do I create an absence on SmartFind?
To create an absence, enter the absence information and then continue with the process until a job number is assigned. Clicking the Create an Absence link displays the Create Absence screen. Complete the absence information and then click Continue.
Where is IVR used?
IVR systems can be used for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions. A common misconception refers to an automated attendant as an IVR.
How do you use IVR?
The caller listens to the IVR system menu, responds by pressing a key on his or her phone, and the system reacts accordingly. Based on the caller’s answers, the IVR either provides him or her with the required information (e.g. account balance, order status, etc.) or routes the call to the correct agent.
How does an IVR work?
IVR or Interactive Voice Response is a technology which allows incoming callers to navigate a phone system before talking to a human operator. IVRs work with DTMF tones — touch tones from a telephone — and some have voice recognition or even artificial intelligence to respond to and route callers.
What is smart find?
SmartFind is a substitute management system. SmartFind’s purpose is to use technology to automatically search, contact, and assign a substitute to fill a specific classroom absence.