WhatsApp requires relevant storage permission to access the device storage to store downloaded files and photos. If you have denied the permission during setup or from the Settings menu, it won’t save the file.
How do I fix WhatsApp media not downloading?
Top 10 Ways to Fix WhatsApp Not Downloading Media on iOS and Android
- Update WhatsApp. …
- Leave WhatsApp Beta Program. …
- Enable Mobile Data for WhatsApp (iPhone) …
- Give Storage Permission to WhatsApp. …
- Use Strong Network Connection. …
- Turn on Background App Refresh. …
- Lock WhatsApp from the Multitasking Menu (Android)